Dr. Clay Voorhees is a Professor and the Morris Mayer Endowed Teaching Excellence in Marketing. Previously Clay was an Associate Professor of Marketing at Michigan State University. He received his Ph.D. from Florida State University in 2006. His research has been published in the Journal of Marketing, Journal of Marketing Research, Journal of the Academy of Science, Strategic Management Journal, Journal of Retailing, Journal of Service Research, among others. Clay's research focuses on the explanation and management of the dynamics of social exchange and social influence. Within this theoretical umbrella, he focuses on projects related to customer experience management and relationship marketing, often in service contexts. In n2021, Clay received the Culverhouse College of Business Board of Visitors' Research Achievement award. In 2016, Clay received the "Best Services Marketing Article" award from the American Marketing Association and in 2015, he received the Emerging Service Scholar award from the American Marketing Association. In addition, his research has received the 2011, 2012, and 2015 Industry Relevance Awards from Cornell's Center for Hospitality Research and has been featured in media outlets such as: Wall Street Journal, Harvard Business Review, TIME Magazine, BusinessWeek, USA Today, and other periodicals.
Contact Information
Clay M. Voorhees | Morris Mayer Endowed Chair
Department of Marketing
The University of Alabama
163 Alston
Box 870225
Tuscaloosa, AL 35487
cmvoorhees@ua.edu
Google Scholar: https://scholar.google.com/citations?user=BbE2SMYAAAAJ&hl=en
LinkedIn: https://www.linkedin.com/in/clayvoorhees/
Department of Marketing
The University of Alabama
163 Alston
Box 870225
Tuscaloosa, AL 35487
cmvoorhees@ua.edu
Google Scholar: https://scholar.google.com/citations?user=BbE2SMYAAAAJ&hl=en
LinkedIn: https://www.linkedin.com/in/clayvoorhees/
Curriculum Vitae
| voorhees_vita_february2022.pdf |
Recent Honors and Awards
- 2021: Culverhouse College of Business Board of Visitors Research Achievement Award
- 2021: Winner of the AMA’s Organizational Frontlines Young Scholar Research Article Competition.
- 2020: Finalist, 2019 Sheth Foundation Best Paper Award, Journal of the Academy of Marketing Science
- 2017-2020: Web of Science “Highly Cited” Paper Award, placing Voorhees et al. (2017) JBR in the top 1% of its academic field based on a highly cited threshold for the field and publication year.
- 2016-2020: Web of Science “Highly Cited” Paper Award, placing Voorhees et al. (2016) JAMS in the top 1% of its academic field based on a highly cited threshold for the field and publication year.
- 2015-2020: Web of Science “Highly Cited” Paper Award, placing Baldus et al. (2015) JBR in the top 1% of its academic field based on a highly cited threshold for the field and publication year.
- 2017-2019: Web of Science “Highly Cited” Paper Award, placing Chaffin et al (2017) ORM in the top 1% of its academic field based on a highly cited threshold for the field and publication year.
- 2017: Finalist, 2016 Sheth Foundation Best Paper Award, Journal of the Academy of Marketing Science
- 2016: Winner of the AMA’s Best Services Marketing Article Award Across All Major Marketing Journals
- 2016: Finalist, 2015 Sheth Foundation Best Paper Award, Journal of the Academy of Marketing Science
- 2016: Web of Science “Highly Cited” Paper, placing Allen et al. (2015) in the top 1% of its academic field based on a highly cited threshold for the field and publication year.
- 2015: American Marketing Association’s SERVSIG Emerging Service Scholar Award
- 2015: Winner of the 2015 Industry Relevance Award given by the Cornell Center for Hospitality Research
- 2012: Winner of the 2012 Industry Relevance Award given by the Cornell Center for Hospitality Research
- 2011: Winner of the 2011 Industry Relevance Award given by the Cornell Center for Hospitality Research
- 2010: Finalist, Outstanding MBA Professor
- 2009: Finalist, Outstanding MBA Professor
- 2008: Outstanding MBA Professor
